Privacy Policy
Your privacy is important to us. This Privacy Policy explains how My Genie – Study Buddy collects, uses, and protects your information when you use our digital learning workspace. We are committed to ensuring that your data is handled securely and in accordance with relevant data protection regulations.
We collect minimal information necessary to provide our services, which may include your email address for account management and license generation. We do not sell or share your personal data with third parties for marketing purposes. This information is used to improve user experience, provide technical support, and ensure the proper functioning of the software features like personalized revision and MCQ practice. Users have the right to access their information and request corrections. For any queries regarding your data, please contact our support team.
Return & Refund Policy
My Genie – Study Buddy is a digital product. No physical items are shipped. All purchases are final once the license key is generated. Refunds are not applicable after delivery of the license. Refunds may be considered only in the following cases:
- Duplicate payment
- Technical issue preventing license generation
All refund requests must be raised within 48 hours of purchase. For support: support@mygenieedc.com
Terms & Conditions
By purchasing and using My Genie – Study Buddy, you agree to the following:
- My Genie is a digital learning product providing access via a license key.
- Each license is valid for a specific duration and is intended for single-user use.
- Users must not share, resell, or misuse the license.
- The service is provided “as is” without guarantees of specific academic outcomes.
- My Genie reserves the right to modify features, pricing, or access terms at any time.
- In case of misuse or violation of terms, access may be suspended without refund.
Last updated: 19 May 2026